- CaptionCall is a no-cost, federally-funded service that provides live captions for phone calls for individuals with hearing loss
- If you qualify for this federally-funded service, you can also get a caption phone, home installation and ongoing support, all at no cost to you
- Whatever setup you choose or have, there’s a captioning solution to make your life easier and make things more accessible
Many people with hearing loss have a hard time understanding phone calls, even with the help of hearing aids. With call captioning, you can read along with the conversation.
CaptionCall is a no-cost, federally funded service that provides live captions for phone calls for individuals with hearing loss, according to its creator, Sorenson Communications.
It offers its users both a landline and a mobile app, CaptionCall Mobile, which allows users to make and receive captioned calls from their smartphones.
If you qualify for this federally-funded service, you can also get a caption phone, home installation and ongoing support, all at no cost to you.
The benefits of the service are undeniable, but most importantly, it offers users an accessible way to communicate with professionals, friends, family and anyone else.
Below, we dive into the reasons why it could be a viable investment.
Get started with CaptionCall
If you qualify for this federally-funded service, you can also get a caption phone, home installation and ongoing support, all at no cost to you
#1: There’s no cost for you
As a user that requires additional help with your hearing, whether it be communication or accessibility, it can be disheartening when you have to pay for it.
That’s not the case with CaptionCall.
According to its creator, Sorenson Communications, the federal government funds all call captioning services, and CaptionCall also covers the cost of the phone, installation and ongoing support. This means there is literally nothing for you to pay, as a user.
Get started with CaptionCall
If you qualify for this federally-funded service, you can also get a caption phone, home installation and ongoing support, all at no cost to you
#2: It has a user-friendly installation and set up
As part of its service, CaptionCall will send you, the user, a caption phone and connect you with a CaptionCall trainer.
The trainer will be on hand to help you install it, teach you how to use it and the phone’s features, as well as answer any questions you may have about how the service works. They will be with you every step of the way.
Get started with CaptionCall
If you qualify for this federally-funded service, you can also get a caption phone, home installation and ongoing support, all at no cost to you
#3: You’ll have a hassle-free connection
When you receive your landline and phone, you will be connected to CaptionCall. You can also connect to the service through your high-speed internet service or broadband, as well as your smartphone.
The company said that whatever setup you choose or have, they’ll have a captioning solution to make your life easier and make things more accessible.
Get started with CaptionCall
If you qualify for this federally-funded service, you can also get a caption phone, home installation and ongoing support, all at no cost to you
#4: You can enjoy phone calls again
It can be challenging for some people with hearing loss to carry out a phone call, but with CaptionCall, this challenge will quickly resolve itself.
Don’t believe us? Read what Sal has to say about the service:
“I’ve had my CaptionCall phone for more than five years and it has made my life more liveable,” Sal said.
“I’m 90% deaf with two hearing aids, and when someone calls, being able to read a conversation gives me back the ability to simply converse on a phone again.”
Get started with CaptionCall
If you qualify for this federally-funded service, you can also get a caption phone, home installation and ongoing support, all at no cost to you
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL(IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.
